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Presentation BANK OF AFRICA - BURKINA FASOActivity reportOn 31/12/2006
Client Charter• The BANK OF AFRICA-BURKINA FASO strives to welcome each client individually and guide them towards the appropriate service as soon as they enter the bank.• The BANK OF AFRICA-BURKINA FASO strives to give each client a personal approach within the bank. • The BANK OF AFRICA-BURKINA FASO strives to treat every transfer order it gets within a maximum time frame of : - 24 hours for intra-group operations. - 72 hours for outbound operations. • The BANK OF AFRICA-BURKINA FASO strives to not leave any inquiry of its customers without an individual answer, whether the inquiry be oral or written. • The BANK OF AFRICA-BURKINA FASO strives to answer every written credit request from individuals within five working days. • The BANK OF AFRICA-BURKINA FASO strives to answer every credit request from businesses within five working days. The Agencies
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